Effective Date: February 19, 2025

Welcome to G, a delivery service operating in Masbate City, Philippines. By using our app, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using G’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Provided

G offers the following delivery services within Masbate City:
Food Delivery
Pharmacy Delivery
Grocery Delivery
Shop Delivery
Parcel Delivery

3. User Responsibilities

As a user of G, you agree to:

Provide accurate and up-to-date information when registering and placing orders.
Ensure that the delivery address and contact details are correct.
Use the app lawfully and not engage in fraudulent or abusive activities.
Accept that delivery times may vary due to unforeseen circumstances.
Comply with any age restrictions on certain products, such as alcohol or prescription medications.

4. Order and Payment Terms

Orders placed through G are final once confirmed.
Payment can be made via cash on delivery or available online payment methods.
G reserves the right to cancel orders due to unavailability, pricing errors, or suspected fraudulent activity.

5. Cancellation and Refund Policy

Users may cancel an order only before it has been accepted by the merchant or rider.
Refunds will be processed in accordance with our refund policy.
If an order is undeliverable due to incorrect information provided by the user, no refund will be issued.

6. Limitation of Liability

G is not liable for:

Delays in delivery due to traffic, weather, or other unforeseen events.
Incorrect or incomplete orders caused by partner merchants.
Any loss or damage incurred due to third-party services.

7. Intellectual Property

All content within the G app, including logos, trademarks, and software, is owned by G or its licensors and may not be copied or used without permission.

8. Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:
Violate these Terms and Conditions.
Engage in fraudulent, abusive, or harmful activities.
Provide false or misleading information.

9. Privacy and Data Protection

By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Amendments to Terms

G reserves the right to modify these Terms and Conditions at any time. Any updates will be communicated through the app or our official website.

11. Governing Law

These Terms and Conditions are governed by the laws of the Philippines. Any disputes shall be resolved in the appropriate courts within Masbate City.

12. Contact Information

For any inquiries regarding these Terms and Conditions, you may contact us at: G MASBATE DELIVERY SERVICES

Email: hello[@]g-delivers.com
Address: Masbate City, Philippines
By using G’s services, you agree to these Terms and Conditions.